{"version":"1.0","provider_name":"The MirrorWave Blog","provider_url":"https:\/\/www.mirrorwave.com\/blog","author_name":"MirrorWave","author_url":"https:\/\/www.mirrorwave.com\/blog\/author\/mirrorwave\/","title":"Do you have the right customer feedback program for your business? &#183;","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"zZdKxsHYb7\"><a href=\"https:\/\/www.mirrorwave.com\/blog\/right-customer-feedback-program-business\/\">Do you have the right customer feedback program for your business?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.mirrorwave.com\/blog\/right-customer-feedback-program-business\/embed\/#?secret=zZdKxsHYb7\" width=\"600\" height=\"338\" title=\"&#8220;Do you have the right customer feedback program for your business?&#8221; &#8212; The MirrorWave Blog\" data-secret=\"zZdKxsHYb7\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.mirrorwave.com\/blog\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.mirrorwave.com\/blog\/wp-content\/uploads\/2018\/09\/M225918-MW-Blog-image-relationship-business-v1.jpg","thumbnail_width":1680,"thumbnail_height":1050,"description":"To get the best out of your customer feedback program you need to have the right approach to customer feedback for your business. 1) What\u2019s the true nature of your customer relationships? The most important step is to consider the sort of interaction you have with your customers: is it transactional or relationship-based? Transaction-based: you [&hellip;]"}