Customer Experience Feedback | MirrorWave

 

ready to rev up your customer Experience feedback?

 

 

Heartbeat

 

Successful Customer Experience (CX) requires a closed loop system of insight and action, where customer data drives exceptional experiences.

Our powerful feedback system is designed specifically for people you regularly interact with regularly - for your deep, enduring customer relationships.

You get the best of both worlds in a way that no other approach can provide:

  1. A deep understanding of the quality of your interactions as your customers see it

  2. The 'joined-up' experience stories of those individuals over multiple interactions

MirrorWave is for businesses who are dependent on delivering excellent customer experiences, not once but time after time.

With no extra effort you can achieve distinction in your data by joining experience snapshots together. This means you can tell powerful multi-interaction stories which sum up the true customer experience of your customers over time.

Then you know what is working and why, so you can really drive profitable customer relationships.  Ready to find out more?

Book a Demo